This review is in relation to all Carle facilities, not just the Hospital on University...
I am moving out of the area soon and will be very happy to never even think of Carle Medical ever again. Carle has some wonderful doctors, but they seem to have corporate imposed limitations when it comes to serving their patients.
Every time I interface with a Carle doctor, they constantly seem to try to find a way to try to upsell me. ie, go in to have everyday medications renewed... they ask if I snore and suggest a sleep study. Out of the blue. Need to have an OTC prescription renewed? Have to come in for a visit and fork over a co-pay. Got a touch of bronchitis? You really should see a pulmonary specialist. Dealing with Carle has really jaded my thinking about how doctors fulfill their Hippocratic Oath.
It appears that basic medical & administrative interactions are seen as big money opportunities. I would let serious medical problems fester before I ever call these people for advice or treatment. Even if you think your doctor has a personal interest in your welfare... know that this is still a money engine, bleeding as much profit out of our happy little community as possible. Question everything your Carle doctor tells you. Get a second, more human opinion.