I walked in with high confidence that I would love this place because my close friend swore by it. I originally just wanted a pedicure but had some shellac I had needed to remove from my manicure as well. The pedicure was done well without a doubt I was very happy about it although when she removed my shellac she completely ruined my nails.
There are craters and holes now, I have to completely regrow them. so when I had asked her if I could've not been charged for it they all laughed at me and mocked me and said that it was the place where I had gotten them done's fault. mind you, I at first really politely asked but they continue to argue with me and refused to come to an agreement. on top of this they tried to play with my pricing and tried to overcharge me because I told them I would not tip them since they would not take away the charge for the removal. Had to also argue with them on the fact that they had almost over charged me a whole $10 more trying to act like it was just the taxes but I made him actually calculate it completely in front of me and the total was completely different from the first time.
I have never in my life have had this happen to me before with shellac removal and I have gotten them done in multiple salons. I was expecting a much better service from them since I was so impressed with the pedicure but the way that she completely botched my nails was just so upsetting and the way that they handled the situation was even more hurtful. Would not recommend, you could find much better places with much better service. such a shame.