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| - I wish I could give 0 stars, because this place doesn't even deserve 1 star.
I came here for dinner with my parents before a show at Massey Hall.
The people I was with ordered some appetizers and a few sushi rolls, and I ordered the chef's menu. We told our waitress we had to be at a show in an hour and and a quarter, and she said no problem, she'd make sure the food was out quick.
Our drinks came quick, then, after 15 mins, our miso soup came. It was way too salty. Then we sat and waited for the rest of our food. By the time any food came out (yakitori appetizer that my dad had ordered and a salad that my mom had ordered), it had been 35 minutes since we'd ordered. Then a couple single sushi orders my dad ordered came out. That was the last food we saw.
I called the waitress over and told her that I'd ordered the chef's menu, and 45 minutes later I'd only gotten miso soup (plus the rest of the food my parents ordered hadn't come out). She looked surprised (wasn't she our waitress? and there were only a few people in the restaurant), and she said she'd tell the chef. A few minutes later, she came back to tell us that he wasn't listening to her and we should go talk to him. I went over and told him very nicely that I'd been waiting 45 minutes for a chef's menu, and he hadn't sent out anything but miso soup. He just stared at me. The waitress told me to sit back down and she'd deal with it.
By the time another 10 minutes had passed and we'd still not gotten any more food, my dad asked the waitress to speak to the manager. She told us that the manager had quit and the chefs simply weren't listening to her. By this point we'd been there almost an hour and had to get to our show. My dad asked her to bring us a bill for everything that we'd gotten (two glasses of red wine, a small bottle of sake, miso soup, a salad, two single sushi orders and a yakitori appetizer), and she brought us a full bill for everything we'd ordered, including the chef's menu and all the other food that hadn't come out!! (We refused to pay it.)
This was the single worst food experience of my entire life. Hands down. Don't EVER eat here under any circumstances. The food that did come was overpriced and very mediocre, and the service was beyond horrendous.
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