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| - Great drink specials and good food. However, my experience was poor, hence the low rating.
We were served by the owner who was friendly but seemed distracted. We had to ask several times for items like water, silverware, etc. We were never asked about the food, never offered another drink or water, etc. As a server, that's just basic restaurant service 101. We would have ordered more drinks but were so unenthused about the whole thing that we decided not to. I've never been so annoyed about service that I haven't wanted to spend any more money at a place - my standards are pretty low because I know how tiring food service jobs can be sometimes.
We all enjoyed our food, but it's worth noting that it was no better than many other small, family owned Mexican restaurant in Madison. The difference at Blue Agave is you're paying double the price. However, if you're intent on sticking to the downtown area, it is better than Pasqual's, Canteen, and BelAir. BelAir and Canteen are superior if you're looking for more creative takes on taco fillings, but for all else and traditional tacos, Blue Agave is second only to A La Brasa.
When we were leaving, we heard a table say they loved their service - they had one of the regular servers. So it seems the service in general is probably fine.
I'd consider going back for some of their drink specials, if a friend insisted. I'm giving it 3 stars because the food was good and the other employees were friendly and responsive. Too bad they weren't our server!
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