THE GOOD:
- The building seems either fairly new or it has been recently renovated. The building is clean and very well maintained.
- The employees are super friendly and accommodating! The lady who checked us in was very friendly and nice! We asked if we could check-in early (1 PM) and she let us, which was way cool of her. I know a lot of hotels won't allow early check in.
- The hotel room itself was well kept and all the furniture seemed fairly new.
- The location (this is both good and bad) was in downtown Phoenix. It was close to the airport (a $13 uber drive) which I liked. But downtown Phoenix is rather dead. We came here on a Sunday, two days after Christmas, so I'm not sure if that's the reason the city seemed dead but there were not much dining choices that were near enough to walk to.
- I called for late check-out the morning we were leaving, and because of their low vacancy rate for the day and because of my SPG membership, they let us stay until 1 PM! Really loved this~ (also for SPG members, you get a free bottle of water! nice!)
THE BAD:
- Location. We expected more from staying in downtown Phoenix and planned to walk around but there was nowhere to walk to.
- A lot of the restaurants that actually were around (mostly fast food places like Subway), were closed. Again, not sure if it was because it was a Sunday or because it was during the holiday season. (the hotel is located very close to University of Arizona).
- The bar closes at 11. Or 11:30. Somewhere along that line.