This is my preferred nail salon to home (3 hours away). I work in Charlotte two weeks out of five so it kind of works out. The staff is friendly and they always ask how I am, and inquire about my family. They make a point to be engaging by remembering details about my life. Pretty cool. I never have to wait. Sometimes it's busier in the evenings later in the week though. The hot stone pedicure is my favorite. They autoclave all the instruments (nippers/nail clippers) and a new file and pumice is used every time. Very clean. Excellent selection of polish colors and brands. I have never received manicure service here. Just pedis. Lip and brow waxes are good also.