I have to agree with the other reviewers- their customer service has really gone downhill. They are supposed to come every 2 months- but they have been lax with this- more like 2 1/2 months, and I always have to call them to see why they are late. If I have to sign a contract, I expect prompt and consistent service. You get a 5 star for keeping the scorpions away, a 2 star for keeping the other bugs away and a 1 star for your customer service. Time to find another pest control company!