I've been here several times. The thin crust pizzas are decent. The layout is pretty nice. The service can be good or can be bad--like Forrest's momma says...you never know what you're gonna get.
My main beef is the fact that their ticket times are so long. And this isn't based off of one experience. And I'm not saying that our food took 15 or 20 minutes. I'm saying that I waited more than 45 minutes at lunch this week. They weren't busy--there were only 4 other tables. And there was no explanation or even an awareness that there was a problem. The previous time, I took my team there and was buying their food. It took so long to get our pizza that I had to pay and leave before it ever got to the table--in excess of an hour. Other times have been long, too. We have basically stopped coming to lunch here because you just can't get back in time.
Get your act together, Jupiters. If you have 'pizza' in the name of your restaurant, you shouldn't struggle quite so much. This isn't some deep dish monster with a pound of cheese--and it's not like you are a new restaurant who hasn't worked out the bugs yet.
Quit your lollygagging and manage your business.