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| - Came in this afternoon (6/17). Tiny space; crammed and claustrophobic. Had to overhear the table closest to me's conversation the entire time.
The ice cream was good, which is why I'm giving 2 stars, but the blonde employee with glasses seriously needs some more training. She was about to get started on the customer before me's order, and right before she started making their ice creams, she looks over at me as if she was saying "what do you want?" I gave my simple order and she almost rolled her eyes, then put down the cone for the other customer and rung up my order. No "thank you", no smile, no customer service skills. She simply gave me my total, and I gave her my card.
After swiping my card, as she was giving me my card back, she knocked over a set of gift cards in the gift card display in front of her. I, being polite, picked up the gift cards that SHE knocked over and put them nicely back in the display. She didn't thank me for doing so or even acknowledge that I picked up her mess.
As I was sitting there eating my ice cream overhearing the obnoxious conversation at the table next to me, I was startled by a LOUD noise. I looked over and saw the same blonde employee (I wish she were wearing a name tag) dumping ice loudly into storage, she made eye contact with me, almost scowling. She gave me the vibe of an entitled millennial who doesn't want to be working. Not sure if she's new or just a bad worker, but it really makes me hesitant to come back.
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