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http://www.openvoc.eu/poi#funnyReviews
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  • I purchased a new vape set up about a month and a half ago from the owner and one sales employee. While deciding on which tank to go with, the employee and owner suggested that I go with a specific tank because it was only $20 and I would be able to buy a new thing of juice to use as I was trying to stick to a specific budget. I stated that I did not need any juice but I wanted to upgrade to a better tank. Once again, I was notified that the tank I was currently considering was a much better tank thank the one I wanted to get and it was for a much more reasonable price. I went ahead and purchased the tank that they suggested and left the store. After using my set up for two weeks, my tank began leaking drastically and started popping every time I pushed the power button and was shocking my mouth anytime I took a hit. I went back to the store to find out what was wrong with it. The employee working (who was the original guy that sold it to me) said it was leaking and popping because I had the battery power turned down too low and it was causing juice to leak out. He also said the juice I was using was too watery and thin which was causing a problem. It sounded like a reasonable excuse so I switched out my juice and turned up the battery power. Needless to say, this did not fix the problem at all. I returned to the store a day or so later to let them know that the tank was defective and to have it exchanged or something along those lines. The same employee I have been working with was working. He notified me that I should have purchased a better tank when I originally bought my set up as the tank I was using was cheap quality. This made me rather frustrated because of what he and the owner both said to me when I first bought everything. Rather than arguing about what was said to me when I bought the set up, I asked to have it exchanged and I will pay the difference for a better tank. The employee said that this was something that they can't do but that he would call the owner to see what he would say but that more than likely the owner would say no. He tried calling the owner while I was there but got no answer. The employee said he could give me 20% off another tank but that's all he would do. I told him that that was unacceptable because they sold me a defective item and should allow me to have it exchanged for a working item. The employee then instructed me to come back another day around 5-7pm as the owner might be in and I could talk to him. I returned back a few times over the next week but the owner was never there nor could I get anything resolved. I now have a vape that does not work and will need to pay full price for another tank to get it working. Myself and anyone that knows me will never bring business to this place and I suggest that anyone looking for a good vape shop to go somewhere else. The owner appears to just want your money and doesn't care if he screws you in the meantime. Customer satisfaction or doing the right thing is something he does not care about!
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