Used to go to Zupas when it first opened Ebro nice and friendly. Nice sized portions. Went today service sucked. Portion size smaller. It's cold and raining here,freeing inside Zupas. Good didn't taste as good and my mother found a hair in her soup, they said oops we'll give you more soup.. how about no because I found hair in my soup so I don't want the same soup. Yuck. No other compensation offered. Charging extra for things that used to come with your order.
Definitely never going back.