Josh is incredible. The first time I called him happened to be on his wedding day and his business partner said he would call me back the next day (to which I said that was absolutely not necessary!) and true to his word, Josh called me the next day! He provided some advice over the phone about how to fix the issue with my garage door rather than him coming over to fix such a simple problem. It's pretty rare to find someone who gives free advice when they could easily show up and charge me for a 5 minute fix! The next time I called him I needed a garage door opener installed. He explained to me all the options and did not try to upsell me something I did not need. When he got here there were some pretty major tweaks that needed to be made (my door needed to be balanced, the whole thing was crooked, and something else that I do not understand because I know nothing about garage doors). Josh fixed everything for the price of the install, and even fixed some wires for my other garage door that he noticed needed some attention. Josh is so proficient at his job and seems to know garage doors like the back of his hand. Not to mention he is SO personable and when he left it felt like we had made a new buddy! I will absolutely call him any time I need something done on my garage.