We used to go here all the time despite the high price.
The dishes are usually delicious and the presentation them is excellent. The atmosphere of the restaurant is above average compare to other Pho places in the area.
But yesterday's experience stopped us from further visits.
First the lady brought out tea in mugs. I could see lints floating everywhere along with stains around handles.
We pointed it out and she just said "I give you different one, pour yourself!" No apologies.
Then she brought empty mugs which were even dirtier with black dots inside.
We did not pour the tea for obvious reasons but she proceeded to pour it next time she came to the table.
We also asked for peppers 3 times. Twice to her and once to other server. We never saw it. It felt like we were doing them a favour eating there.
We left without having their frozen grapes and I came home extremely thirsty because I didn't want to ask for a glass of water. She had not given us the chance to explain what was wrong. She never wanted to see the issue and seemed bothered.