Wanted to love it. Was super excited when the sign went up. Can't love it. Can't even like it. The same as Tailgaters except a new look.
Wrong appetizer. Difficult to get beer refills. Long wait for food. Overcooked burger that had clearly been sitting waiting to be served. Lukewarm tots. Server spilled my son's burger and chips on him. Poor follow up when issues raised to managers. Two $5 coupons to use for "next time" and an apology for the hiccups.
Let's be honest here. These are not hiccups. These are systemic service delivery issues. Your name is Cold Beer and Cheeseburgers. You didn't even live up to your name. How about Cold Burgers and Beer If You Ask Enough Times, or Cold Burgers and Beer If You're Lucky, or Cold Burgers and When We Get Around to Helping You.
Point made. Step up your game to at least match the restaurant you replaced.