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  • I'm updating my review of this Panera bread based on feedback I got from the staff at the Quality Inn in which this Panera Bread resides. This Panera was convenient for breakfast, mainly because it was in the same building as a Quality Inn which does not serve breakfast. There is even a special elevator stop in the building for it (press "R"). It's quite large - plenty of seating. I have no idea if it gets crowded during lunch or dinner but it's pretty quiet at breakfast. Maybe people aren't enthused about their breakfasts. I know I'm pretty "meh" about it. A lot of their breakfasts are sandwiches on ciabatta or a bagel. I asked if I could substitute a different kind of bagel than advertised for a particular sandwich (turkey sausage, egg white, avocado) and was told yes. I asked for an onion bagel but got an everything bagel. Maybe they don't have onion bagels, I didn't check the bin before ordering, but it would have been nice if the person who waited on me clarified. Also, I was not aware - because you can't see it when coming in from the elevator - that the coffee is in carafes in the dining area. Had I known that, I would have bought a small instead of a large and simply gotten a free refill. The sandwich was otherwise ok except that they flattened the bagel. On this particular visit, the soda machine was also broken. So if you wanted water, you couldn't get free tap water by pressing the lever on the soda machine, you had to buy bottled water. The Quality Inn in which this Panera resides maintains they are not allowed to provide their breakfast - and had to get an exemption from Choice Hotels because of it - because whoever owns this Panera Bread appears unwilling to negotiate some kind of deal with the hotel regarding breakfast. That's too bad. Had I known about this, I definitely would have looked for the more interesting independently run restaurants or diners in the area. If you're staying at the Quality Inn, you're better off looking elsewhere for breakfast.
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