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  • Bought a tourist plan at this store two weeks before my brother comes to visit me from the Philippines. The store employee activated sim and phone credits on the day of purchase which I did not agree to. Why would you activate and have the sim card and tourist plan running when my brother hasn't arrived yet? So the tourist plan expired in a week when my brother arrived. I discussed with this store employee that my brother was not yet here in the US at the time of this purchase! I paid the tourist plan in full upon purchase, thought I was in good hands with this T mobile store but I was dead wrong. NEVER trust these guys. They are crooks! The tourist plan is $30 good for 3 weeks. No discount and there's even a $10 for a sim card. This store just ran with my money. Filed a complaint against this deceptive trade practice of this store! I don't understand why this T mobile would discriminate and screw me over as a first time customer for an honest purchase I made.
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