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  • BEWARE OF RATE INCREASES!!! When you reserve your unit at the price you think you locked in- it will change! We only had this unit for 4 months before we received a $30 per month increase. No one at this store tells you anything about the fact that your rent will (not may) increase. Neither will the person who answers the phone at the customer service number which we called to inquire about the increase. We had to speak to a manager that informed us that it says specifically in everyone's contract that rates will increase. With the manager on the phone, we read the contract "cover to cover" to find it. We couldn't. We asked him what line or paragraph it was under, and his response was, "It's different in every state." This was a complete dismissal of the issue and showed that Public Storage purposely hides things from those that support them. Moving out of our unit ASAP!
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