I usually have a good experience here, but at times they can be a bit disorientated with lack of communication. For instance today, they told me to come on down to pick my dog up. Everything was supposed to be ready to go, but here we wait in an overstaffed empty building. They're usually very prompt and assertive that is why I'm still a fan and will continue to come here. They have a selection fine Doctors!! Great at performing surgeries and also ear copping's. I'd recommend this Animal Hospital to any of my friends. Nice sized dog run for boarding as well...