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| - I just wanted a chicken wrap with ranch.
When I visited Popeye's tonight, my sister and I went through the drive-thru. While we were at the speaker, we asked about what was in their chicken wrap. We asked a few questions (if there was lettuce and ranch in it, how big the wrap was), but the ladies couldn't hear us and asked us to finish our order at the window. Eventually, we decided on 2 chicken wraps. While cashing up our order, one of the ladies started talking in Spanish to the cashier. Fortunately for me, my sister understood everything. They called us spoiled, complicated, and picky. Just for asking about the products you were trained to sell? So unprofessional and plain rude! Haha, and to finish it off, she put one packet of ranch in our to-go bag for two wraps. Very poor customer service.
About the food.. The chicken in the wraps were good. Flavorful like I hoped. The wrap itself was sooo plain. The ladies never told us they put rice and beans in the wrap when we clearly asked what was in it. Obviously ranch would be terrible in this kind of wrap.
I don't like writing these kinds of reviews. I love Popeye's, but I will definitely not be returning to this particular store.
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