The WORST Starbucks I have ever been to in AZ! I stopped by a few months ago and it was a horrible experience then, but this morning my go-to place was out of the question so I decided to try this spot again- BIG MISTAKE. The drive thru line was long, 8 cars long. Finally get to the order screen and was greeted with "did we get your order yet?" Ahhh... Nope. Placed drink order and the reply was "pull up for total" EXCUSE ME...I'd like to order a breakfast sandwich. "Oh. Which on?" On average it was taking 6 minutes to "help" each customer. Parking lot mostly empty- so not a lot of walk in customers- as observed by looking in the storefront. Counted no less than 5 employees. FINALLY get to the window- no greeting, breakfast sandwich cold and drink was wrong. I believe "you had one job" is applicable here.