rev:text
| - If I could give them no stars I would! I bought their groupon, and called them several times to schedule an appointment. They never returned my calls. Then when I finally got an appointment scheduled they cancelled it the day of only two hours before the appointment time. The only day that they could do it was the day before we were moving out of state. They came, did the car, I tipped him $20 and then I never looked inside until after my car got shipped to WA. When I saw the job he did I was furious! It was disgusting! The interior that he had wiped down had soap scum, he hadn't moved any of the seats to clean around them or under them, and the cup holders were filthy! (We had just bought this vehicle from someone off CL which is why I wanted it detailed in the first place.) When I called the owner to ask for a partial refund he was curt and said that we should have inspected it, and he wasn't responsible. I told him that I thought that it was ridiculous that he as a professional detailer and business owner should have to be told how to do their job. He said that I was just bitching over dirty cup holders and insinuated that I was just being cheap. Long story short, the job was terrible, and the customer service was even worse. Luckily, Groupon refunded my account for it. I have a feeling, though, that karma is going to hurt this company! Save your time and money and DO NOT use this company! They have an F rating with the BBB, and their own website has typos on it. Wish I would have done my research first!
|