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  • The customer service at this location is the worst I have ever experienced. I have to say that the older lady that is short and has short black hair is the rudest person I have ever had to deal with. I will not be returning to this store. Furthermore, be aware that they are happy to take your money and even happier to upgrade you to a more expensive bag but they will NOT honor a return. And quite frankly I believe the quality of LV is going down. I have LV bags that I have been carrying for 30 years now and they still look great! However, this new $3400 Bag has white glue on the seam in the inside pocket and they are willing to do nothing about it. Either it's the manager at this location that's making customer service and the employees to act this bad or LV is just going down hill. With service like this- nothing will change until their sales drop. It's unfortunate that an icon like LV has to go to such a low.
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