I am writing to commend the management at Francis for following up on my bad experience at 7th street location. Dennis called and asked if he could rectify the experience and asked me to go to another location to have them take a look and see if can be corrected. I took to the Peoria location on 57 AVE. Bo and the crew there were excellent - courteous - professional and we set an appointment to have it re-worked. I did this on Tuesday and WOW - they did a great job (this is what I expected the first time)! I would highly recommend the crew at the Peoria location for any detail/car work.