I travel a lot. When I say a lot, I mean I fly usually two to three times a week. Sure, I use other airlines, but I always come back to Southwest. They have the best, most courteous and caring employees. They have the best rewards program. And, oh! You can earn rewards points through their partners and sometimes double points through their credit card program. I just don't have anything negative to say about them. Every time I fly another airline, I can't wait to get back to the LUV at SWA!