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  • Last year I was looking for a tax preparer that had good reviews and was close to home. I found Cooper and Associates, which had pretty good reviews (although very few) so I thought we would try them. I didn't feel very comfortable within minutes. Dennis barely introduced himself and barely spoke to us (I wouldn't be exaggerating if I said he ignored us), which I found very strange since we had some specific write offs that warranted questions, as well as my education which I expressed multiple times I had the 1098 as a digital copy on my phone (he never did ask for it). When he was done he barely went over our forms, just basically told us our AGI, the amount deducted for write offs and the amount of our refund. We paid over $250 thanks to the $70 some discount for being new customers and left both feeling like we had made a mistake. Later as I went over the information I noticed he marked me down as a housewife, which isn't a huge deal except when I noticed that he documented my income and employer under my husband's name where my W2 clearly states my name as well as documenting very very little of my education expenses. All big red flags he either has no idea what he's doing or doesn't give a shit. I decided not to do anything after that but pray we didn't get audited and spend more time looking for a good tax preparer for this year. We did find someone new this year that was awesome by the way, if you'd like her name. I asked her to look over last years taxes and I explained my concerns. Needless to say I over paid an extra $1078 that was still owed to me from the IRS that Dennis Cooper didn't find (he barely managed a $600 refund). We filed an amendment where she corrected his mistakes and costing me an extra $100 for last years taxes to be re-filed. I'm sure I'm not the first person to have a bad experience with Cooper and Associates and I wish someone had shared theirs on here prior to me going so that I would have never gone and saved myself money as well as reducing my chances of an audit.
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