Being proposed to with a loose stone on vacation in California would have made some women cringe...as many would want a ring to wear right away. Not this girl...I'd been admiring BR's work for years when they used to exhibit at the Spring Green art fair, so the very next morning after saying "yes" we called from California to book our appointment with BR upon on return. We spent the last few days of our vacation sketching our ideas and brought them with when we met with Brian. The energy was fantastic and he had some creative suggestions for us. We left more excited than ever and returned when our wax mold was ready to view...which was exactly what we'd envisioned (but had very poorly sketched!). Shortly thereafter I stopped in to see the rough casting of the piece, again fantastic. Then two weeks later the ring was ready. Given some time constraints I wasn't able to pick up the ring before heading to the "unveiling" lunch with my girlfriends, but Brian surprised me and actually HAND DELIVERED my ring to the restaurant...making my day! Since then I have been back twice for a polish and a repair (when I smashed my ring into a metal door and knocked my stone loose)...and both times it was just as enjoyable as the first! Yes they have a security locked door with intercom...wouldn't you with precious jewelry?!?!