You can read the other reviews to understand how the service works (or doesn't work as the case may be..) Let me just give you my highlights: Stood in line for 55 min for a bowl of pasta - you only get a beeper if your ordering pizza - the pasta was very good. But not worth standing in line for 55 min. Went to the bar for a glass of wine - bartender's opening words were NOT "hi, what can I get you.." instead: "When you tip your bartendar, please put the money on the bar and not in the cannister. Tips in the cannister have to be shared with all the employees.." Seriously. Really. I then got served a warm glass of mediocre wine. Needless to say, no tipping took place. Then had to wait in-line to pay the bill for this miserable experience. Not a manager in sight. No one cared. Me neither - won't go back.