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  • I'm, honestly, surprised that this place has such a perfect rating, as my experience was a far cry from the other reviews. Three things that bothered me about my visit and would cause me to never return to Jade Nail & Spa - (1) tardiness, (2) rudeness, and (3) quality. Tardiness... Two girlfriends and I made appointments for pedicures on a Friday afternoon. When we arrived, all of the attendants were helping other people and not even close to being ready for us. They then proceeded to take us one at a time. I was the last one to be taken, and I had to wait a full 45 minutes before anyone would see me - by then, both my friends were done and were stuck waiting for me. On top of that, they took a walk-in ahead of me! I was speechless. Rudeness... The lady that finally took me proceeded to speak a language other than English to the attendant next to her the entire time she did my feet. She was acting very rushed and was, thus, very rough on my feet, to the point of pain. Quality... When I arrived home and took a closer look at my toes, I noticed that top coat was only applied to about 1/2 of each nail in my attendant's haste. My pinky toe looked like it barely had any color on it, much less top coat. I would never return to this establishment, as I've had much better for the same or cheaper price elsewhere in Charlotte.
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