In reading other reviews of Alcatraz Locksmith, I see everyone has given them five stars.. My experience today was such that I won't change that. Here's another five stars! Todd arrived when he said he would and went to work. He was more than willing to answer my questions and was quite agreeable about how he did it. The answers were also couched in layman's terms that I could understand. He is very efficient and doesn't waste time about what he is doing. I have to admit I was amazed to see all the equipment and supplies he carries in his work van. He also works clean and doesn't leave a mess when he is done.
Todd also quoted me an approximate price for what he'd be doing for me. I can't say I was thrilled but the job had to be done so what else could I do but grin and bear it. What really gave me a grin was when the cost was enough below the estimate to surprise me. Then when I told him I had to use two different credit cards for business reasons, he was gracious about doing it that way. This has not always been the case with service people. With Todd, no problem.
Obviously I can suggest when you need work done on any of your locks, give Todd a call.