Never even gave them a chance to come out for the service call. My home warranty company gave me them as a vendor and when they called we set an appointment for between 10 and 12. When 1230 arrived I called and was told yes that was the scheduled time and she would call the technician and he would call me with a status update. 20 minutes later after no call I then called my warranty company and after putting me on hold for 6 minutes he told me he hust spoke ti them and that they told him my appointment was set for between 11 and 1......really?
You send me a text message to confirm the 10 to 12, acknowledge that same time when I call but then lie when the referral agency calls?
Shame on you
Scale of 1 to 10, 1