This is the most unprofessional and dishonest luxury car dealership I've ever been to. Desert Audi is like being at a used car dealership with their sleazy, unethical sales practices and no customer concern from the GM, George Athan. His answer to consumer complaints is, "We can't help you any further". When in fact, he did nothing to resolve the issue in the first place when they totally scammed me by charging me ADDITIONALLY (on top of the advertised sale price) for the CPO Warranty that the advertised Certified Pre-Owned car was supposed to come with. I called Audi Henderson to verify if they charge customers for the CPO Warranty when the car is advertised as a CPO and I was told no they don't. I also called Audi Customer Care and had it verified that it was never the policy of Audi USA to charge additionally (on top of the advertised sales price) for the CPO Warranty because part of purchasing a certified pre-owned Audi is having the WARRANTY and piece of mind that the vehicle is in excellent condition which is stated on their website and in their brochures.
BUYER BEWARE!!!!
I will NEVER buy an Audi again because of the terrible service I've experienced with this dealership. It makes me think incredibly low of the Audi name now.