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  • Horrible!!!! So I came here for food because I wanted something different. Different customer service is what we received. My friend's ice tea was so full of ice that he couldn't even stir the sweetener in without ice coming out of his cup. I ordered fish and chips and my friend ordered the Sammy Cubano. In both instances, the waitress asked if we wanted kicked-up fries. When you look at what kicked-up fries are, they are covered in chili, cilantro, cheese, aioli, and garlic. It was a dollar extra. We both said sure. When the waitress brought our food, my dinner friend's fries only had cilantro and a tiny bit of cheese on them. I was brought fish tacos. When I brought the fries and completely wrong meal up to the waitress, she said that the kicked-up fries were not the same as the appetizer. She brought me the correct food and a bowl of chili to make up for the fries. When I asked to speak to a manager, she said that she would call him but as he is also over another location, it would take him about 10 minutes to get here. The manager did arrive and admitted that there is a misprint on the menu and apologized for it not being communicated when we ordered. He made the situation right by only charging us for our drinks. That is the only reason that they are receiving two stars. I don't recommend coming here. Stay away!!!!
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