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  • I called to see if we can make reservation since it was really hot and we can't wait outside. A guy answered and said they don't take reservation for less than 9 but it shouldn't be a problem for 4 since they're not busy. We arrived and the hostess said that it was a 45 min wait. I told her that I've called. She replied that she doesn't know who I talked to and it's not true. She wouldn't let us wait in the inside bar when it was 115 degrees outside. The outside bar does not have one fan or mister turned on. It was not even shady. This is AZ, folks. No offer for water or drinks while we waited outside. We would leave but our friends were coming, parking and starting to walk in. We thought we give it a try. We should have known better. The food was just OK. My Hangover something was just tortillas mashed with pork and an egg on top. The Breakfast Sandwich looked like it came from Jack in the Box. The burger was meh. The Steak Salad was oily and soupy. I don't know why people raved about this place. The place was small, dark, dirty and dingy. When we left, we said to each other that it was still so hot. The hostess then chimed in and said, "try being outside all day like me". We WERE outside and we're the paying patrons paying her wages. She is paid to work there. If she's so concerned, she should ask her manager to set up her hostess stand inside. She also said, "this place is better in the Winter, not so much now". Thank you, Sherlock girl, for that tip. If the guy answering the phone and she would have told us that first, we wouldn't have came and stayed. I wouldn't go back for the parking (there were none), the poor customer service and especially the foods. Downtown Phoenix has many great places to eat at. Don't go here. Don't let the "Best Brunch" sign fool you. The management needs to train the staff to be more hospitable and make better dishes.
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