It's a Panera.. really nothing special and the food is what you should expect. Being in such a busy location such as Miracle Mile however often leaves this place super packed with a line literally out the door. If you're in a rush, this may be a problem.
One thing I can applaud this place on is their cleanliness. Very rarely will you catch garbage on the ground or a messy table. The food runners are generally pretty quick and pleasant too.
One problem I've had is that more often than not, my order gets messed up... which isn't a super huge deal to me because it gets fixed- however it is annoying. Not sure exactly what causes the problem there but I know that even when I say I'll never come back to this location I always do because it is so central and convenient.