After 14 years with our sweet Missy, we knew it was time to say goodbye. I woke up that morning and she needed to be put out of her misery. From the moment I called at 6:30am to the time I left their facility empty handed I was treated so sweetly and genuinely. Being the first time that I've experienced something like this, they walked me through the process and she went very quietly and sweetly to sleep. From the one on the phone to the doctor, I was very impressed with their professional, yet compassionate spirit.