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  • Two thumbs down for my last visit to Icy Juicy. 1. This place is open until 2 AM. A group of friends and I came in for some sweet goodness at 11 PM. They tell us they're out of boba. What? How can a boba shop be out of boba? It's like going to an Italian restaurant and saying that they're out of pasta or going to a nail salon and saying they're out of polish. They didn't offer to make anymore boba balls which confused me because there were other customers walking in while we were there. 2. So this place offers different sweetness levels on their drinks. Unsweetened, lightly sweetened, regularly sweetened or super sweetened. We were excited to learn about this since we're trying to watch our figures and limit sugar intake. All drinks were ordered as "lightly sweetened" and all but one drink came out regular or super sweet. What happened here? 3. Customer service is terrible. TERRIBLE with all caps. The girl that was serving us had a real nasty attitude and was real pushy with our orders. I wonder if she ate all the boba before we showed up and had a bad stomach ache or something because girlfriend was cranky. My boyfriend and his family came in and I asked our server to put their drinks on my check. She shot me a dirty looked and looked absolutely confused. All I wanted to do was pay for their drinks. Hmm. Ultimately, she got things figured out but I had to go over mountains and cross oceans to do so. Three strikes, you're out. Well, at least until they get their act together.
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