The only issues that I've ever had with this location was in the fall. They ran out of Pumpkin Spice everything all the time so I was forced to try the Gingerbread and the White Chocolate Mocha flavors. I ended up liking both of them but it's just so inconvenient when you go and are intending to get your Pumpkin Spice Latte and told they're out.
This summer they introduced a Peach Green Tea and Peach Green Tea Lemonade. Both favorites of mine. I haven't had any issues with anything else from this location other than what someone else said about them only serving Pike after 12pm. My boyfriend likes to have plain black coffee but isn't a fan of Pike so it's always inconvenient when we go together since he's forced to order something else like tea.
Every employee I've ever had contact with here has been very friendly and eager to please.