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  • After visiting PPA approximate 15 times over 20 weeks I'd like to give my review on them. Summary: If you visit just once, you'll probably have a decent experience. If you visit consistently for several months during your pregnancy the inconsistency of care and lack of communication between the doctors here is atrocious. Good: 1) Their ultra-sound machines are top notch. The TV screens in each room make it easy to see what's going on. 2) The ultra-sounds technicians are quick, efficient and friendly. We've had three or four different techs and I have enjoyed every one. Bad: 1) Wait time are atrocious. They will tell you to come at 8:30 and won't actually see you until 9:30. All ten visits have been this way. Anyone can take an appointment, keeping the appointment is what's important. Your patients work jobs. Respect our time and see us when you promise to. Not only that but they kick you out of the rooms as fast as possible. This place is in and out. My wife was having contractions every 2 minutes while they did a 30 minute Non stress test on her. As soon as the 30 minutes was up they basically kicked her out and told her to call her other doctor if the contractions continued. She could barely drive home and almost ended up in the hospital in labor. 2) 10 visits, 10 different doctors. Not a single one has read our charts and all are completely uniformed. We have to explain our baby's condition to each and every doctor and every time they are shocked by what they hear. "You're baby has a heart condition??" Oh my, I didn't realize. Yeah, we've been coming here 5 months now and the doctors we're seeing still don't know who we are or why we're even there. Our appointments have become us telling the doctors why we're there to see them instead of the other way around. One of the worst things about having 10 different doctors is getting 10 different opinions. Each of them will tell us what they think should happen next and a lot of the time they flat out contradict each other. They all want to know why we're not using them to do the delivery. Hmm maybe because I don't want some random doctor I've never met that as no idea of our history be there during the birth of our child. 3) Miscommunication. Appointment times get mixed up and the people scheduling the appointments argue with us that we don't need to come in on certain days even thought the doctors told us to schedule appointments. We'll tell them we need to see a doctor and get an ultra sound and then when we show up there will be no doctor to see us. We've literally told them 10 times to stop sending records to one of our old doctors we stopped seeing and every single time we see them they ask us about the other doctor. I can't believe how unorganized this office is and it drives us crazy. 4) Cost. We get $500+ insurance bills every time we visit them (twice a week). We're getting charged to sit in a waiting room an hour past our meeting time just to get a 10 minute ultra sound and then explain our condition to a new doctor who has no idea what's going on. Summary: Visiting this office is weird and I feel like it's a complete waste of time. I have no idea why we even visit this office but our cardiologist and OBGYN want us to keep going so we do. I love both our Cardiologist and OBGYN but this doctors office serves no purpose other than to give us two ultra sounds a week which at least give us some piece of mind. I have no confidence whatsoever in the doctors here. I haven't met with a single doctor twice over 10 visits. The ones we meet with need to spend 15 minutes with us while we explain to them what's going on. I wish there were more perinatal "specialist" doctors in Phoenix so I could recommend somewhere else to go.
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