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  • Me and my wife were shopping for tile and carpet for a full bath remodel and new carpet in a few rooms. First impression: I was very impressed with their showroom and supply of samples. The salesman was very helpful to find the right tiles/colors. Me and my wife were very happy with the salesman. We pretty much came to the conclusion that we were going to go with them. BUT!! __________________________:( After several phone calls and trips into the store, it looks like they don't want to sell anything. I was completely sold with this company, and all I was waiting for was a quote. THEY WOULD NOT GIVE ME A QUOTE.?.? I politely asked several times for a quote (in person and over the phone), and even provided all my measurements. How odd is that? Usually companies are eager to take your money, but not this place. At this point, even if they call us with my quote, three weeks later, we will not go with them. If they cant even call us back in regards to a quote, imagine if there was a problem with the work. We like to support small businesses in our neighborhood, but when they don't produce, we are forced to go to the big box stores. What a shame. We will need to find another tile place. Hopefully they will have the same tiles/carpet.
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