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  • This place sucks. It has such a big hype for nothing. Their drinks come in plastic cups..... But the kind that makes your drink taste disgusting. Even just an ice water is nasty. Beer is pretty much served warm. Who wants to drink a warm beer? There's hidden fees. They are very deceiving when giving out info. Customer service is whack! Here we go: We planned to come here for my bro in law's bday. My sister was having such a hard time calling to get info on if we should or even could make reservations or not. Even customer service on the phone sucked. We couldn't get solid answers for anything. We ended up just showing up and getting on the wait list. We had about 10 people expected to come. My sister ask 1 girl how big each bay was... The girl showed her how big and she was pretty satisfied about it....... Until we got seated and it wasn't nearly as big as the girl told her! It was actually about half the size! It was $75/HR for that half bay which could supposedly sit 10 people. (Yeah, if we sit on each other's laps!!!). We sat down and found out that each person has to pay an additional $5 if they want to golf.. I get it, it's only $5. BUT why didn't anyone tell us this from the beginning? We spoke to so many people and no one mentioned extra fees to play. Sooooo you pretty much just reserve a spot in front of a golf ball and golf clubs BUT you can't actually play until you pay more than the $75/HR you're already paying. Then we ordered drinks..... They showed us the drink menu and we almost got the bottle service. As we were sitting to discuss we had a server (Eva I think? And some other guy..) we couldn't even really discuss amongst ourselves if we wanted the bottle service because 2 people in the group were trying to sign up to play with one of the workers (and pay their extra $5) and the rest of us were debating on the drinks. Ultimately, it was the approach of the workers that made it feel disorganized. They stood there and stared as we tried to decide. I had to tell them that we needed a minute so they could get out of our faces. We later decided to order our drinks. They came out fairly quickly but again.. They were all WARM. The prices are through the roof at this place. Yes, it's a gorgeous view and pretty cool atmosphere, but most definitely not worth any of the cost what so ever. My husband ordered chicken wings that everyone could share but we didn't get any plates. We just had to pass around the serving dish and eat out of it until we could flag our waitress down for some plates. When it came closer to our hour they asked if we wanted to extend for an extra hour. By that time our mood was at the point of annoyed and we tried to figure out if we should go somewhere else. We had about EIGHT minutes left in the hour.. We were told if we don't decide if we want to extend the hour we have to move all our stuff and finish the rest of our food somewhere on the side of the building. Are. You. Kidding. Me?!! The absolute WORST service ever! Whoever is in charge of training the staff should be terminated immediately. They have absolutely no idea what is going on, they do not know how to answer questions, or they're all just idiots. Oh! To end the night off we had to wait 837363836374 hours for our car in valet. (Which by the way is your only option to park unless you want to walk from MGM.) Top golf... You're a joke.
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