Not many places educate you on the process, zebra does. Before them i didn't know that some other tattoo places were purposely deceiveing me. At zebra they show me the needles coming out of the package, show me how they take clean guns out of the autoclave and give you a fairly long discussion on aftercare. I've never paid for a touch up. They are beyond professional and cordial. I stopped going to other shops. I never have to worry about them digging into my skin deep or having a heal time thats too long. They don't screw people over on pricing, they have very good rates. The staff is like family and ive been going there repeatedly for around 8years and have reccomended it to many others. Even brought my cousin in from NY and got him a tattoo.