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  • Where do I begin with this piece of shit restaurant? I came here once for my anniversary and I was waiting for my date for about 30 minutes, and my server didn't even glance at me - level 2 customer service. I asked for water and he didn't bring it until my date arrived, and by that time she noticed the look on my face and knew what had just happened. She's a very stern woman so she immediately took action by raising her voice to a reasonable level while asking for water and one more menu. It took the serve 10 minutes to bring us a damn menu and glass of water. We ordered our food - my date has an allergy to pepper, so we asked for NO SEASONING. The food came, and one bite in, my date had a migraine and was starting to swell. We explained the situation and promptly left without paying (we didn't eat anything) to go to the emergency room. Where was the manager? Making jokes with the dumbass tavern girls and idiot bartender while his servers were crashing under the pressure - fire this manager. The second time we went (we decided to give it another try), we weren't in a hurry, we were relaxed, calm, we got water on time, we order the Thai bites (without sauce) as an appetizer, and everything seemed to be going fine! Until our server started complaining to us about her life. She was complaining about the management in the restaurant, other employees, and how every guest does not tip her enough. Needless to say, I was pissed at her. When it came time to pay, she literally said, "don't be stingy on the tip" straight to my face. So, instead of typing 15% for poor service and mediocre food, I typed 0% for begging. I left her a loonie on the table with a note under it. I asked to see the manager as I was leaving and the hostess said, "sure, one second". I waited 20 minutes before just giving up and leaving. Overall this place is shit. Don't go. You're better off at Jack Astors or Shark Club. Hell, Subway is right downstairs and they give better service. This place is bullshit and has shirty food with an incompetent wait staff. Don't waste your time.
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