I believe that this restaurant is very overrated. If you try going on the weekends the line of cars is out into Scottsdale Road, but I'm not sure exactly why.
The food is alright, nothing too special. The prices are decent. They do offer a lot of vegetarian options, which may be pulling in a lot of customers.
My biggest complaint is the service, which is truly horrible every time I go. All the employees seem to be high school or college kids who absolutely HATE their jobs. I am not exaggerating when I say that you will get significantly better customer service at the McDonald's across the street. They have screwed up my order the last 2 times I went through the drive through. I had to park two stores down and walk back, when I explained the mistake they tried blaming me for it- I don't know how I could be more clear than saying "A Traditional Burrito with sausage, please"?!
I don't mean to rant, I apologize. It's just exceptionally poor customer service and the food is average at best.