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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I've been a member for more than 6 years now and have never had a complaint. However, my mother went into this store and I helped her purchase new eyebrow powder, a pencil, and nail polish remover. The make-up artist was busy so we had no help. I usually use Clinique products and go to Macy's but I choose to go the Ulta way. The powder broke within 3 days and my mom went back to the store to try and get a new one (exchange it). The Manager Veronica or Vanessa told my mom she had not purchased it at the chandler store and that they didn't carry that product. Which is such a lie because I went with her. She than proceeded since we threw away the receipt that there was nothing she could do for her because the label on the product didn't even match anything they had in stock. Not only was this experience bad for my mother, when we had made the purchase an old man was working the register and was super rude asking for my card when I told him twice I didn't have one and they always find my account through my email. Sorry this is absolutely the worse customer service I've ever heard of! You can guarantee I will not be a customer any longer.
http://www.openvoc.eu/poi#coolReviews
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