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  • I started shopping at Bogarts because they stock the higher quality dog food brands. In addition to dry food I buy the refrigerated fresh pet meatball food. Last month I purchased a refrigerated bag of food from them, I took it home and it was 3 WEEKS EXPIRED. Okay maybe it was a mistake, no problem. I gave them a pass. Yesterday I purchased another bag of dry food as well as another $35 bag of refrigerated fresh pet food. I took it straight home and put it in the refrigerator. In the morning when I opened it I noticed the food was COMPLETELY MOLDED and GREEN. I called the store straight away to inform them of the problem. When the product was brought back in for a refund with the receipt the staff was not the least bit apologetic. Instead I was accused of leaving the product in a hot car, the blame was placed on me for their negligence in handling and properly refrigerating perishable foods. I have lived in vegas long enough to know not to leave food in a hot car thank you. Do you know the proper refrigeration temperature for food storage? I would definitely check product expiration dates if you choose to purchase food here, they obviously do not do it regularly. Do the diligence yourself. I don't trust them to properly refrigerate/freeze perishable dog foods. I'm done shopping there due to their poor customer service. They are lucky they sell animal food so they can get away with unsanitary food handling. In a regular grocery store they wouldn't be allowed to get away with it.
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