If I could rate this zero stars, I would. We used to love this place but had the worst experience imaginable this weekend. I ordered pizza at 6:30 pm and he told me 25 minutes until it was ready to which I thought "wow, that's quicker than usual" and got there 35 minutes later and thought we were a little late. We got there to pick up and the bartender turned and said the pizza won't be ready until 8:30. We told him that he actually told us 25 minutes to which he said "no, I didn't. 8:30." And turned the other way. We haven't ever seen such arrogant service. It would have been 100% okay to let us know it was going to be later than he thought. But to blatantly lie is another thing. We then spoke to the "manager" who was cooking in the back and couldn't be bothered with us. He said "sorry call me tomorrow and I'll arrange something" which was missing the point entirely. I don't want anything free, I want good service. I could pay triple for the price and not mind if the service was good. You don't ask for a manager and talk to them and leave with an even worse taste in your mouth than originally. All I wanted was for someone to say "I'm sorry, we may have told you the wrong time. Is 8:30 ok?" And I would have said yes in a heartbeat. I'm not an avid yelper or someone who complains but for a place my family and I used to love, it's disappointing.