Amazing! I had originally gone with a different guy my dealership recommended. My back window was shattered. So I waited the week it took this guy to order only to have him call the day it was suppose to be installed and say "was I suppose to order you a window?" This means 'I FORGOT TO ORDER YOUR WINDOW!' told him l'll find someone else. I was in a rush getting to work. Searched on my phone for Safelite. Got a quote. They had one window in Stock. Made an appointment for next morning as I was leaving the state the following day. Took all of 10 min to do. (Quote. Made appointment) . All from my phone! Was text a confirmation. And guess what! The guy showed up right on time (mobile unit) did my window in 45min and rode off like a shining knight into the sunset! I'll just use them first next time!