A supremely classy operation. They actually couldn't rent me the bikes I wanted because Amazon corporate had rented almost their inventory for a big outing. Nevertheless Leanne (who is awesome) helped us rent from a sister store and we had a perfect weekend of riding. Can't say enough about this great customer service and truly caring operation. Heck I even bought an Eagle Rider t-shirt! If you're in Vegas and want to rent a bike, you'll be well served by Eagle Rider!