I like this place, but I think that I always think that I like it more than I do. Its usually consistent and that's key in a restaurant. But the thing that gets me is that no matter what, my bun always comes out soggy, as in no matter what I order the bun is very damp by the time I start eating it. And my other big peeve is that why do you continue to ask my how I want my burger cooked if it is always going to come out pretty much well done and nowhere near the medium rare I ordered.
But the service is always good, and the tots are always good. I do like these new (to me) parmesan truffle fries I had recently, because I am a big fan of very thin french fries, but they could have been a bit crispier. Prices are pretty reasonable and they always seem to have drink specials and a sandwich of the day, so that's cool.