I visited Platinum Hair Studio after finding a Groupon for partial highlights. I will say that I go to a salon approximately once every other year primarily because I never really seem to find the time, so keep that in mind if you're reading this.
I had the partial highlights and a trim by Laudine (I hope I spelled that right). She was great. Definitely straight-forward and a couple other people were asking for her advice while I was there. I had purple highlights done, which is a lot of work because my hair is naturally black and has to be bleached out before colored; she explained all that to me and it didn't take nearly as long as I was expecting. Definitely recommend Laudine.
As for the salon itself, it was decorated nicely but there really was no separate waiting area, the couches/chairs are near the door and register and also in the middle of the room. It didn't bother me, but they weren't horribly busy when I went there either.